Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@stylolabel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@stylolabel.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
EXCHANGE ONLY WHEN PURCHASED AT RETAIL PRICE. ALL DISCOUNTED ITEMS OR COLLABORATIONS ARE FINAL SALE. NO EXCHANGES OR REFUNDS WHEN PURCHASED AT DISCOUNT.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
As a policy we do not issue any refunds for products that are returned. Only store credit is provided.